Director Administrative Operations

About this role

The Director Administrative Operations directs all aspects of operational support on behalf of the Chief Operations Officer (COO). In addition, managing client expectations is a critical aspect of the position, as well as the ability to become a trusted advisor to both project and senior level executives in the Company. Activities will vary depending on the client engagement and needs, which may include, but are not limited to, strategic planning, developing and documenting an operating model, a governance system and healthcare education and training strategy.


Key Responsibilities:

Manage and oversee a portfolio of captures from inception to delivery including milestone and executive reviews. Manage and predict the resources required to successfully deliver winning proposals.Manage, modify and adapt the capture bid model and approach to accommodate executive leadership changes in how CenturyLink delivers services and solutions. Mentor, grow and lead the capture management team to optimize and reduce capture costs while improving quality. Leads the Capture Management strategy and execution to qualify new business opportunities within the Intelligence Solutions Group pipeline. Supports lifecycle Capture Management efforts, including new business and re-competesPosition requires the management and leadership of winning capture teams, effectively collaborating with assigned assets, subject & technical matter experts, functional leads, and Program ManagersExecute Federal Solutions and Corporate CONOPSGathers, assesses, and validates customer requirements working closely with Sales & BD leads -- identifies related needs and constraints that impact winning solutionAssess probable competition and evaluates relative strengths and threats – oversees Black-hats, competitive scenarios, etc.Collaborates effectively with internal teams and external partners to sustain operational excellence, resolve conflicts, and achieve customer satisfactionManages the identification of gaps and develops strategies to overcome weaknesses and mitigate risksAssists in the negotiation of teaming agreements and strategic alliances

Minimum Qualifications:Demonstrated ability to collaborate and build win-win partnerships externally with customers and within a firm/corporation, with a particular focus on understanding how to create competitive discriminators in a highly cost-competitive environmentDemonstrated ability to identify emerging business trends resulting in strategy recommendations to senior managementProficient and proven ability in capture management based on industry best practices -- demonstrated proficiency qualifying opportunitiesSolid network and extensive customer knowledge in the client base with proven ability to build new and existing business leveraging connections.The ability to influence constructively and interact at the highest levels of the corporate structure is a prerequisite.Excellent interpersonal, problem solving, and business acumenAnalytical, critical thinking is a required attribute

Offers:Medical, Dental, and Vision PackageCompany-Paid Life/Accident Insurance401(K) Match with Free Planning and Guidance from a Financial AdvisorFree Online TrainingCertification Reimbursement to Help you Pursue your Educational Career GoalsPaid Time OffReferral and Performance BonusesBusiness Casual Work Environment And Much More!

AACM is an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

How to apply

Interested applicant should forward their resume to [email protected]

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